FAFSA Update: The 2024-2025 FAFSA is available to complete online. Due to Federal delays in releasing FAFSA information, Northeastern will require additional time to process your offer of financial assistance. Please visit our FAFSA Updates Page for more information and timely announcements.

Effective Fall 2023, Northeastern University has implemented a new policy regarding late fees. Learn more about this policy.

As of February 28, 2024, 1098-T statements for the 2023 tax year are available to current eligible students in the student hub. Learn more about how to access your 1098-T.

Billing & Payments

Collections Partners

ECSI

ECSI is a third party that provides billing and payment processing services for Northeastern University to assist students in resolving past due account balances.

  • Students with past due balances over 90 days will be assigned to ECSI, where they will have the option to create a payment plan or make a one-time payment to bring their account current.
  • If your account has been assigned to ECSI, they will notify you directly by phone, text message, email, or letter.
  • ECSI is not a collections agency. No additional fees will be applied to your student account, and there will not be a negative impact on your credit score.
  • You must contact ECSI to resolve your past due balance.
  • Your past due balance must be resolved in full in order to register for future academic terms and prevent advancing into a collections cycle.

For additional information on payment options or to make a payment, contact ECSI.

ECSI Office Hours:
Monday–Friday, 7:30 a.m.–8:00 p.m. ET
844.454.6100

You can make a payment online at www.recoveryselect.com by direct debit from your checking/savings account or by debit card. If you’re logging in for the first time or making a guest payment, your ECSI Account Number may be required to complete the process.

Reliant Capital Solutions

Reliant is a debt collections partner of Northeastern University that works with students to resolve their past due balance. A student account with a past due balance that has not been resolved will be assigned to a collections partner.

  • As a collections agency, Reliant adds collections fees to a student’s past due balance, and there may be a negative impact on the student’s credit scores.
  • If your account has been transferred to Reliant, they will notify you directly by phone or letter.
  • You must contact Reliant to resolve your past due balance.
  • Your past due balance must be resolved in full in order to register for future academic terms and prevent advancing into a collections cycle.

If you have questions regarding the charges reflected on your student account, contact Reliant:

reliantcapitalsolutions.com/contact-us/
866.837.5096

Reliant Office Hours
Monday–Thursday, 8 a.m.–7 p.m. ET
Friday, 8 a.m.–5 p.m. ET

Radius Global Solutions

Radius is a debt collections partner of Northeastern University that works with students to resolve their past due balance. A student account with a past due balance that has not been resolved will be assigned to a collections partner.

  • As a collections agency, Radius adds collections fees to a student’s past due balance, and there may be a negative impact on the student’s credit scores.
  • If your account has been transferred to Radius, they will notify you directly by phone or letter.
  • You must contact Radius to resolve your past due balance.
  • Your past due balance must be resolved in full in order to register for future academic terms and prevent advancing into a collections cycle.

If you have questions regarding the charges reflected on your student account, contact Radius:

paymentportal.radiusgs.com/home
855.753.1581
Email portal: paymentportal.radiusgs.com/email-us