Temporary COVID-19 expansion of SNAP eligibility is ending soon. Student enrolled at least half-time and either 1) were awarded Federal Work Study funds OR 2) have an EFC of 0 in 2022-2023, may submit an initial SNAP application by June 9, 2023. Visit SNAP Students webpage for more information.
Our regular operating office hours on the Boston campus are Monday-Friday, 8:30 a.m. to 4:30 p.m. General inquiries 4:30 p.m. to 5:00 p.m. To make a virtual appointment with our office, please visit the Student Services Portal or check our Support and Services page for additional information.
Financial institutions, including the financial departments of colleges and universities, are required by federal debt collection and consumer protection laws to be transparent with their policies/procedures and requirements. These institutions also want to ensure that the consumer/student is aware of the institution’s policies and responsibilities. For this reason, Northeastern University requires that all students, on an annual basis, accept the Student Financial Responsibility Agreement (SFRA), which acknowledges their obligations and understanding of the financial policies of the university. The SFRA informs students of the financial responsibilities associated with enrolling for classes, and explains the potential consequences that may result if a student fails to meet those obligations.
Our goal is to help students understand the cost of their education and the financial policies associated with their enrollment at Northeastern University. The SFRA, in conjunction with our website, e-statement account information, letters and other documentation, helps explain the university’s expectations for payment, and allows us to clearly inform students of our policies related to billing, late payment, contact methods, etc.
The SFRA is a mandatory agreement that outlines financial obligations and responsibilities for attendance at Northeastern University. All students must complete the SFRA via their Student Hub: me.northeastern.edu.
The SFRA must be accepted in order to continue to access university services, including class registration, as an active Northeastern student.
The SFRA must be completed at least once per academic year, or if changes to the current agreement are mandated.
All students hold ultimate responsibility for their account, including any unpaid balances should the third-party payer not pay completely, and as such, must accept the SFRA.
It is possible that funded students may accrue charges on their account which are not covered by the university and/or outside sources of aid. For instance, students may be sponsored for tuition and fees only, and have housing and NUSHP charges, for which they are responsible. Student accounts also reflect items such as Library Book Fines, Lost IT charges, and the like. In these instances, students are financially responsible for those additional charges and, as such, must accept the SFRA. Additionally, in the event an account balance results from a change of circumstance in a funding source, students are responsible for the amount due.
While a student at Northeastern, we must be able to contact you regarding your academic and financial obligations and requirements. The SFRA applies to any contact made regarding your financial obligations to the university. Once you are an Alumni, you may opt-out of further communication(s) by contacting the appropriate department(s) directly.
Failure to complete the annual SFRA can result in a hold being applied to your account. This hold will prevent access to your grades, transcripts, and registration-related activities.
The SFRA hold will be removed within a few minutes after completing the form.
Students may find a copy of their completed SFRA forms on their Student Hub. Please note, the SFRA is not available on the Family Portal. Parents/Guardians who would like to view the most recent SFRA, may do so here.
Please contact our office at [email protected] if you have any questions regarding the SFRA.
View a copy of the Student Financial Responsibility Agreement (SFRA).