Based on the guidance of public health officials and the state government, the Office of Student Financial Services will be temporarily suspending in-person office hours beginning March 18, 2020. We remain committed to supporting you and your family during this time and encourage you to contact our office over the phone or email for assistance.

Information regarding spring semester room and board credit adjustments is available on our website. For additional information about how Northeastern is addressing the COVID-19 outbreak, please visit this site.

Billing & Payments

Frequently Asked Questions

Billing FAQs Around COVID-19

Students who were residing in university housing and/or had a meal plan for the semester and completed the move-out process by Tuesday, March 17, 2020 at 5:00 p.m., as requested, will receive an adjustment (credit) to their university housing and/or traditional meal plan charge(s) of 37.5%, which represents the unused six weeks of the sixteen week semester.

Students who graduated in May 2020 and purchased a Profiler Meal Plan for the semester, before Tuesday, March 17, 2020, received a refund for any unused meals. Continuing students who purchased a Profiler Meal Plan for the semester, before Tuesday, March 17, 2020, and had unused meals on their plan, will be permitted to use those meals through the end of the Summer II semester in August 2021.

Refunds will be determined by various factors, including, but not limited to, the rate of your university housing and/or meal plan and awarded financial assistance. If the adjustment creates a credit on your spring semester student account, a refund will be automatically issued.

The adjustment will be applied first toward your outstanding balance before a refund is issued.

Students who made a Summer I or Summer II housing deposit will automatically have that deposit(s) refunded to them via direct deposit or paper check, as applicable.

We are dedicated to supporting our students and families during this challenging time and will begin processing spring term adjustments and related refunds mid-April.

The most efficient method of receiving refunds is via direct deposit to a U.S. bank. We strongly recommend that you enroll in direct deposit, if you have not already, or review your current direct deposit information here.

General Billing FAQs

When the statement is posted to your myNortheastern portal, you will receive an email to your Northeastern email account which will instruct you to view your statement online. Once viewed, the email prompts will stop. If you do not view your statement, however, you will receive a total of two billing statement reminders during each billing cycle.

Note: The billing statement is a static PDF document that will not be updated until the next billing cycle. To view real time activity on your account, choose the “View Account Summary Detail by Term” option.

To view your current account activity on myNortheastern, choose “Services & Links,” then “Student Account, Payment, and E-bill Information,” and “View Account Summary Detail by Term” option.

Billing statements for the fall term are posted to the student’s myNortheastern portal during the following period:

Student Type Posted to myNortheastern Estimated Due Date
The N.U.in Programs Mid-June Mid-July
New Freshmen and Transfers First week in July First week in August
New Graduate Students Third week in July Late August
Returning Undergraduate and Graduate Students Third week in July Late August
College of Professional Studies (Undergraduate) Mid-August First week of classes
College of Professional Studies (Graduate) Mid-August First week of classes

Spring semester billing statements are generated toward the end of November. Prompts will be sent toward the end of that month directing you to view your statement on your myNortheastern.

After the numeric information, you’ll find the bill also features announcements regarding the following

  • Billing Information: briefly describes when payment is due, avoiding late fees, previous balance due information, and where/how to make payment.
  • Billing Inquiries: information is provided on specific parts of the bill and the contact information for departments responsible for each part.
  • Federal Taxpayer Identification Number: should you need this information for scholarships, grants, 529 Plans or other payers.
  • Late Fees and Holds: explanation of policy and what might happen if a hold is placed on an account.
  • Payments: where and how to make a payment.

The billing statement includes:

  • Previous balance due, if applicable
  • Current charges, which could include tuition, room and board, health plan fee and other applicable fees.
  • Anticipated credit
  • Balance Due

Anticipated credit represents any award, excluding Federal Work-Study, which has been granted, or is due to the university. This can include:

  • University grants and scholarships
  • Federal loans and grants
  • State loans and grants
  • Approved and certified private loans
  • Tuition payment plan

Note: Federal Work-Study funds are not anticipated on your bill/account.

Schools in Massachusetts are required, by Commonwealth Law, to enroll all qualified students in a health insurance plan that meets or exceeds state minimum requirements. NUSHP is the university’s student health plan which is administered by Blue Cross/Blue Shield of Massachusetts and exceeds the minimum required by the state at an affordable rate. Students can waive this plan if they can provide information that they are enrolled in a comparable domestic health plan. The waiver is completed by the student via the myNortheastern portal and must do so by the deadline. The waiver is not available on the Family Portal.

For additional information, please email nushp@northeastern.edu or visit the NUSHP website.

Once you have been billed the health plan fee you will be able to waive via myNortheastern.

Parents and guardians of current Northeastern students may access information related their student’s Northeastern experience including billing statements, grades, and Husky Cards through their portal. Learn more about the Family Portal.

Most outside scholarships are sent directly to the university at: Office of Student Accounts, 354 Richards Hall, Northeastern University, 360 Huntington Avenue, Boston, MA 02115. Please be sure that the student’s name and NU ID is clearly printed on the check or the accompanying paperwork.

Some scholarship providers require additional documentation. If they require the student to provide verification of enrollment, the student will need to contact the Office of the University Registrar. If they require an invoice, please send the specific requirements to studentaccounts@northeastern.edu and we’ll send the invoice as requested. Any questions regarding scholarship procedures can be referred to the above listed email.

Most 529 plans send checks directly to the university, based on an invoice supplied by the 529 holder. A copy of the e-bill is typically sufficient. There are a few plans that request that the university work with them as Third Party Payers. This means that we will have to invoice the 529 plan and will anticipate, on the student account directly, the amount to be sent to the university. These 529 plans include the Florida PrePaid Plan.

Most deposits have already been applied to your tuition and will be shown under the credit portion of your bill. Anticipated deposits, for a future academic term or housing term, will be shown under Anticipated Deposits, at the bottom of the bill.

Undergraduate day tuition is charged on a flat per-term basis which includes the cost of each student’s normal academic curriculum requirements for that term. For additional information, visit the Policies page.

Undergraduate day tuition is charged on a flat per-term basis which includes the cost of each student’s normal academic curriculum requirements for that term. If a student decides to enroll in an additional course after the initial e-bill, any changes in costs will be reflect on the next billing statement. For additional information, visit the Policies page.

In many cases, the earliest that an alternative/private loan lender will send their first loan payment is the start of the term. Provided your loan has been approved and certified, and the net amount due on your account by the initial due date is zero, a late fee will not be assessed. Should there be delays in your loan payment beyond the first week of the semester, please notify studentaccounts@northeastern.edu. Additional information regarding late fees can be found here.

Payment in full is expected by the due date on the initial billing statement for each term. Failure to pay in full, or to have a plan in place for payment, by the due date, may result in late fees or holds being assessed to the account. Late fees are based on the past due amount of the account, and can range from $75 to $200. Holds can prevent access to grades, transcripts, and registration. Additional information regarding late fees can be found here.

The amount of a late fee can range from $75 to $200.