Our regular operating office hours on the Boston campus are Monday-Friday 8:30 a.m. to 5:00 p.m. General inquiries 5:00 p.m. to 7:00 p.m. on Mondays. To make an appointment with our office please visit the Student Services Portal or check our Support and Services page for additional information.

Billing & Payments

Frequently Asked Questions

Billing Information

When the statement is posted to your Student Hub, you will receive an email to your Northeastern email account which will instruct you to view your statement online. Once viewed, the email prompts will stop. If you do not view your statement, however, you will receive a total of two billing statement reminders during each billing cycle.

Please note that the billing statement is a static PDF document that will not be updated until the next billing cycle. To view real time activity on your account, choose the “Account Summary” option.

For additional information about viewing and understanding your billing statement, view the tutorial below.

Billing statements for the fall term are posted to the Student Hub during the following period. Please note that these timelines are estimates. 

Once the billing statement is posted, an email notification will be sent to the student via email, as well as to family members who have created a Family Portal. 

Student Type  Posted to myNortheastern  Estimated Due Date 
The N.U.in Program  Mid-June  Mid-July 
New Freshmen and Transfers  First week in July  First week in August 
New Graduate Students  Third week in July  Late August 
Returning Undergraduate and Graduate Students  Third week in July  Late August 
College of Professional Studies (Bachelor’s Completion)  Mid-August  First week of classes 
College of Professional Studies (Graduate)  Mid-August  First week of classes 

Spring semester billing statements are generated toward the end of November. You will receive an email notification toward the end of that month directing you to view your statement on the Student Hub. 


After the numeric information, you’ll find that the bill also features the following information:

  • Billing Information: briefly describes when payment is due, avoiding late fees, previous balance due information, and where/how to make payment.
  • Billing Inquiries: information is provided on specific parts of the bill and the contact information for departments responsible for each part.
  • Federal Taxpayer Identification Number: should you need this information for scholarships, grants, 529 Plans or other payers.
  • Late Fees and Holds: explanation of policy and what might happen if a hold is placed on an account.
  • Payments: where and how to make a payment.

The billing statement includes:

  • Previous balance due, if applicable
  • Current charges, which could include tuition, room and board, health plan fee, and other applicable fees
  • Anticipated credit
  • Balance Due

The billing due date is reflected on the top right-hand corner of the e-bill.

Anticipated credit represents any award, excluding Federal Work-Study and outside scholarships, which has been granted, or is due to the university. This can include:

  • University grants and scholarships
  • Federal loans and grants
  • State loans and grants
  • Approved and certified private loans
  • Tuition payment plan

Please note that Federal Work-Study funds and outside scholarships are not anticipated on your billing statement or student account.

Most deposits have already been applied to your tuition and will be shown under the credit portion of your bill. Anticipated deposits, for a future academic term or housing term, will be shown under Anticipated Deposits, at the bottom of the bill.

To view your current account activity:

  • Login to the Student Hub
  • Choose “Resources”
  • Click ‘Financial Services’
  • Select “Student Account, Payment, and E-bill Information”
  • Scroll down to the “Account Summary” section

Undergraduate Day tuition is charged on a flat, per-term basis which includes the cost of each student’s normal academic curriculum requirements for that term. If a student decides to enroll in an additional course after the initial e-bill, any changes in costs will be reflected on the next billing statement.

Please note that billing statements are generated approximately 30 days after the initial billing statement. To view your current account activity, at any time, please follow these steps:

  • Login to the Student Hub
  • Choose “Resources”
  • Click ‘Financial Services’
  • Select “Student Account, Payment, and E-bill Information”
  • Scroll down to the “Account Summary” section

Programs that charge tuition at a flat, per-term basis, which includes the cost of each student’s normal academic curriculum requirements for that term, including Undergraduate Day programs and select Graduate programs, will typically not result in a tuition adjustment if you drop a course.

For programs that charge tuition on a per credit basis, registration adjustments can be monitored in real time via the Northeastern Student Hub. To view your account in real time:

  • login to the Student Hub
  • Choose “Resources”
  • Click ‘Financial Services’
  • Select “Student Account, Payment, and E-bill Information”
  • Select “View Account Summary Detail by Term”

For additional information, visit the Policies page.

If you have any questions regarding your meal plan, please review the Husky Card Services website or contact Husky Card Services at [email protected].

Payment Information and Due Dates

If you have mailed a check payment to the university, please allow at least 10 to 15 business days for this payment to be processed and applied to the student’s account. You may monitor account updates in real-time via the Northeastern Student Hub.

  • login to the Student Hub
  • Choose “Resources”
  • Click ‘Financial Services’
  • Select “Student Account, Payment, and E-bill Information”
  • Select “View Account Summary Detail by Term”

Most 529 plans send checks directly to the university, based on an invoice supplied by the 529 holder. A copy of the e-bill is typically sufficient. There are a few plans that request that the university work with them as Third Party Payers. This means that we will have to invoice the 529 plan and will anticipate, on the student account directly, the amount to be sent to the university. These 529 plans include the Florida PrePaid Plan.

While students and families need to make every effort to pay by the billing due date, families experiencing financial challenges have until the first day of classes to arrange for payment in full or secure an approved financing option. If you have questions regarding your billing statement or available payment and financing options, please email [email protected].

In many cases, the earliest that an alternative/private loan lender will send their first loan payment is the start of the term. Provided your loan has been approved and certified, and the net amount due on your account by the initial due date is zero, a late fee will not be assessed. Should there be delays in your loan payment beyond the first week of the semester, please notify [email protected]. Additional information regarding late fees can be found here.

Payment in full is expected by the due date on the initial billing statement for each term. Failure to pay in full, or to have a plan in place for payment, by the due date, may result in late fees or holds being assessed to the account. Late fees are based on the past due amount of the account, and can range from $75 to $200. Holds can prevent access to grades, transcripts, and registration. Additional information regarding late fees can be found here.

The amount of a late fee can range from $75 to $200.

Outside Scholarships

Outside scholarship checks should be sent directly to the university at the following address. Please be sure that the student’s name and NU ID are clearly printed on the check or the accompanying paperwork. 

Northeastern University
ATTN: General Scholarship, 354 Richards Hall
360 Huntington Ave
Boston, MA 02115-5000 

If you are a financial aid applicant, you must also notify our office via the SFS service portal of your outside scholarship. Once you log in to the site using your Northeastern credentials, click on ‘Solutions for Students’ and then ‘Scholarship.’ From there you can submit the ‘Outside Scholarship Recipient Form’.  Please note that a review and possible recalculation of your financial aid award may be required. As part of this review, your outside scholarship will be added to your financial aid award. 

Some scholarship providers require additional documentation from the student or university. If your scholarship provider requires verification of enrollment, please contact the Office of the University Registrar. If they require an invoice, please send the specific requirements to [email protected] and we’ll send the invoice as requested. 

If you have any questions regarding the outside scholarship procedures, please email [email protected]. 

Northeastern University Student Health Plan

Schools in Massachusetts are required, by Commonwealth Law, to enroll all qualified students in a health insurance plan that meets or exceeds state minimum requirements. NUSHP is the university’s student health plan which is administered by Blue Cross/Blue Shield of Massachusetts and exceeds the minimum required by the state at an affordable rate. 

Students may waive this plan if they can provide information that they are enrolled in a comparable domestic health plan. The waiver is completed by the student via the Northeastern University Student Hub and must be done by the deadline. The waiver is not available on the Family Portal. 


For questions regarding the NUSHP waiver process, or for additional information, please email [email protected] or visit the NUSHP website. 

Once you have been billed the health plan fee you will be able to submit a waiver request via the Student Hub. 

If your NUSHP waiver request is approved, the NUSHP charge will be automatically removed from your student account within approximately 2 to 4 business days. Students are encouraged to resolve any outstanding balance on their account by the due date. To determine the amount due, deduct the NUSHP charge from the outstanding balance.

Billing Information on the Family Portal

Parents and guardians of current Northeastern students may access information related their student’s Northeastern experience including billing statements, grades, and Husky Cards through their portal. Learn more about the Family Portal.

Parents or guardians who have been granted access to billing information in the Family Portal may view their student’s billing statement or make a payment toward their student’s account. To view billing and payment information via the Family Portal:

  • Choose “Services & Links”
  • Then “My Student’s Account, Payment and E-Bill Information” under the “Account, Billing and Financial” Category