Michelle manages all internal and external marketing and communication strategies, publications, and social media.
Kathy oversees and manages the Office of Student Employment and the Veterans Educational Benefits. She has been in the Higher Education field for over 25 years.
Ebony oversees and manages the counseling team for the College of Professional Studies. Ebony began her career in Student Financial Services in 2002 working with the full-time undergraduate population. Ebony began her role as director in 2012.
Bob is responsible for the technical side of Student Accounts, including billing and fee assessment. He also oversees the 3rd Party billing group. Bob has worked at Northeastern University for over 30 years in various capacities mostly having to do with Student Accounts.
Susan supervises the Student Account representatives and manages the overall quality of customer service and responsiveness of the department. She has worked at Northeastern University for over 25 years and joined the SFS staff in December of 2011.
Maria provides daily management and oversight of financial aid programs for all graduate day students and supervises the graduate financial aid counselors as well as support staff. She advises and counsels full and part-time graduate students and their families on the availability of financial aid.
Laura is responsible for managing all aspects of the Student Accounts area, including service, operations, and compliance. She has worked at Northeastern University for almost 25 years.
Linda oversees the day-to-day management and operations of the financial aid office at the Northeastern University School of Law. She advises prospective, admitted, and enrolled students on the availability of financial aid.
Jim is responsible for leading and managing all aspects of financial aid, including the application and awarding processes for institutional, federal, state and private funding, ensuring compliance with institutional, federal and state regulations, and delivering the highest level of student and parent financial counseling services.