Our office on the Boston campus is open from 8:30 a.m. to 4:30 p.m. Monday through Friday. For the safety and health of our students and staff, we cannot allow more than 6 students in the lobby at one time. For more information about visiting our office and remote services offered by SFS, please visit our Support and Services page.

Please note that due to postal delays and current volume, the processing of mailed payments may be delayed. If you have mailed in a payment to the university, please continue to monitor your myNortheastern portal for updates.

For additional information about how Northeastern is addressing the COVID-19 outbreak, please visit this site.

Northeastern University Logo
  • Student Financial Services
  • Center for Financial Independence
  • Veterans
Search
Student Financial Services
  • Applying For Aid
    • Undergraduate
    • Graduate
    • College of Professional Studies
    • International Students
    • School of Law
    • Financial Aid FAQ
    • CARES Act Report
  • Billing & Payments
    • Tuition and Fees
    • Payment Methods
    • Financing Options
    • Billing FAQ
    • 1098-T
    • Direct Deposit
    • Student Financial Responsibility Agreement (SFRA)
    • Financing the N.U.in Program
    • Payment Partners
  • Student Employment
  • Forms
  • Policies
    • Billing Policies
    • Receiving Your Financial Aid
    • Changes in Financial Circumstances
    • Code of Conduct
    • Refunds from Credit Balances & Withdrawals
    • Rights and Responsibilities
    • Satisfactory Academic Progress
    • Student Refund Requests
    • Tax Credits and Deductions
    • Title IV Credit Authorizations
    • Withdrawal/Leave of Absence
  • Support
  • Contact
    • Leadership
    • Leadership Team
    • Contact Information

Contact Us

  • Applying For Aid
      • Undergraduate
          • How To Apply
          • Types of Aid
              • Grants
              • Scholarships
                  • Scholarships for First-Year Students
                  • Scholarships for Current Students
                  • Outside Scholarships
              • Loans
              • Work
          • Awarding Process
          • Your Award
          • Next Steps
          • The Northeastern Promise
          • Admitted Students
      • Graduate
          • How To Apply
          • Types of Aid
          • Your Award
          • Next Steps
          • Financing the Accelerated BSN Program
      • College of Professional Studies
          • How To Apply
          • Types of Aid
          • Your Award
          • Next Steps
      • International Students
      • School of Law
  • Billing & Payments
      • Tuition and Fees
          • Tuition and Fees for Canadian Campuses
          • 2019-2020 Tuition and Fees
          • Fee Descriptions
      • Payment Methods
      • Financing Options
          • Researching Private Loans
      • Billing FAQ
      • 1098-T
      • Direct Deposit
      • Student Financial Responsibility Agreement (SFRA)
      • Financing the N.U.in Program
      • Payment Partners
  • Student Employment
  • [email protected]
  • Veterans
  • Forms
  • Policies & Procedures
      • Billing Policies
      • Changes in Financial Circumstances
      • Code of Conduct
      • Refunds from Credit Balances & Withdrawals
          • State Specific Refund Policy
      • Rights & Responsibilities
      • Satisfactory Academic Progress
      • Student Refund Requests
      • Tax Credits and Deductions
      • Title IV Credit Authorizations
      • Withdrawal/Leave of Absence
  • Contact Us
      • Leadership
      • Leadership Team

Resources

  • Financial Tools and Calculators
  • Contact Information
  • Glossary of Financial Terms

Updates

Featured Post

2020 1098-T Forms

Featured Post

Center for Financial Independence

Featured Post

ABSN Program

Featured Post

Customer Service Experience Update

Featured Post

RaiseMe

Leadership Team

Kathleen Brown

Senior Director for Employment and Special Programs; Interim Sr. Director of Student Accounts

Kathy oversees and manages the Office of Student Employment, Graduate Assistantships & Fellowships and the Veterans Educational Benefits. She has been in the Higher Education field for over 25 years.

Robert Hovestadt

Associate Director, Student Accounts Operations

Bob is responsible for the technical side of Student Accounts, including billing and fee assessment. He also oversees the 3rd Party billing group. Bob has worked at Northeastern University for over 30 years in various capacities mostly having to do with Student Accounts.

Susan Kolls

Associate Director, Student Accounts Services

Susan supervises the Student Account representatives and manages the overall quality of customer service and responsiveness of the department. She has worked at Northeastern University for over 25 years and joined the SFS staff in December of 2011.

Ebony Marsala

Director of Undergraduate Financial Aid

Ebony oversees and manages the Undergraduate Day counseling team. Ebony began her career in Student Financial Services in 2002 working with the full-time undergraduate population. Ebony began her role as Director of Undergraduate Financial Aid in 2017.

Maria Morelli

Director of Financial Aid for the College of Professional Studies

Maria provides daily management and oversight of financial aid programs for all students in the College of Professional Studies and supervises the College of Professional Studies financial aid counselors as well as support staff. She advises and counsels full and part-time CPS students and their families on the availability of financial aid.

Robert Picariello

Associate Director of Graduate Aid

Rob oversees and manages financial aid programs for all Graduate Day students and supervises the graduate financial aid counselors as well as support staff. He advises and counsels full and part-time graduate students and their families on the availability of financial aid. Rob has been with Northeastern since 2011 and joined SFS in October of 2012.

Linda Schoendorf

Director of Financial Aid, School of Law

Linda oversees the day-to-day management and operations of the financial aid office at the Northeastern University School of Law. She advises prospective, admitted, and enrolled students on the availability of financial aid.

James Slattery

Senior Director, Financial Aid

Jim is responsible for leading and managing all aspects of financial aid, including the application and awarding processes for institutional, federal, state and private funding, ensuring compliance with institutional, federal and state regulations, and delivering the highest level of student and parent financial counseling services.

  • What's New(s) in Student Financial Services?
  • 2020 1098-T Forms
  • Center for Financial Independence
  • ABSN Program
  • Customer Service Experience Update
  • RaiseMe
  • Helpful Links
  • Applying For Aid
  • Tuition and Fees
  • Payment Methods
  • Financing Options
  • 1098-T
  • Center for Financial Independence
  • Financial Tool Kit
  • Financial Tools and Calculators
  • Glossary of Financial Terms
  • Contact
  • 354 Richards Hall
  • Office Hours: Mon-Fri 8:30 a.m.-4:30 p.m.
  • [email protected]
  • [email protected]
  • 617.373.3190 (Financial Aid)
  • 617.373.2270 (Billing & Payments)
  • Boston
  • Burlington
  • Charlotte
  • London
  • Nahant
  • Portland
  • San Francisco
  • Seattle
  • Silicon Valley
  • Toronto
  • Vancouver

360 Huntington Ave., Boston, Massachusetts 02115 | 617.373.2000 | TTY 617.373.3768 | Emergency Information
© 2019  Northeastern University | MyNortheastern

Privacy Policy