Student Financial Services has made some important changes to our e-mail communication practices. Our office has implemented the new, user-friendly Student Financial Services Inquiry Form, and is now available in the self-service portal. Read more about this transition and what it means for you.

Effective Fall 2023, Northeastern University has implemented a new policy regarding late fees. Learn more about this policy.

As of February 28, 2024, 1098-T statements for the 2023 tax year are available to current eligible students in the student hub. Learn more about how to access your 1098-T.

Policies & Procedures

Billing Policies

Information regarding billing discrepancies, late fees, course overloads and reduced loads, and anticipated credits. Learn more.

Changes in Financial Circumstances

We welcome the opportunity to discuss a substantial change in your family’s status since filing the FAFSA and CSS Profile. Learn more.

Code of Conduct

The Office of Student Financial Services works to ensure its employees adhere to the highest ethical behavior and professional practices. Learn more.

Federal Verification

Approximately one-third of all financial aid applicants are selected by either the U.S. Department of Education or Northeastern’s Office of Student Financial Services to verify the information provided on the FAFSA and/or CSS Profile. Learn more.

Receiving Your Financial Aid

If you have been awarded financial aid, there may be additional steps required in order to receive your funds. Learn more.

Refunds from Credit Balances and Withdrawals

If you have a credit balance due to an overage on your student account, you may receive a refund. Refunds due to a withdrawal are granted based on the date of the official withdrawal as processed by the Office of the Registrar. Learn more.

Rights and Responsibilities

Federal, state, and institutional resources form a partnership with your own commitment to meet your educational costs. As a student financial aid recipient and partner in this relationship you have a number of responsibilities and rights. Learn more.

Satisfactory Academic Progress

The measure of progress toward the completion of a course of study according to the standards of Northeastern University and required Federal regulations. Learn more.

Student Refunds

If your financial aid and loan funds total an amount that is greater than billed costs, after all university charges have been paid, the credit balance will be automatically refunded. Learn more.

Tax Credits and Deductions

There are a number of tax advantages related to educational expenses. Learn more.

Title IV Credit Authorizations

You have a Title IV credit balance if your federal financial aid exceeds your charges for tuition, fees, and university housing and meal plans for a term. Learn more.

Withdrawal and Leaves of Absence

If you are receiving federal financial aid and withdraw or take a leave of absence from the university, you may be subject to the federal Return of Title IV Aid and state financial aid return policies. Learn more.

Important note: Student Financial Services routinely sends important communications to students at their Northeastern University email account. It is expected that students will check their email frequently and that dependent students will share important financial aid information with their parent(s).