Our office on the Boston campus is open from 8:30 a.m. to 4:30 p.m. Monday through Friday. For the safety and health of our students and staff, we cannot allow more than 6 students in the lobby at one time. For more information about visiting our office and remote services offered by SFS, please visit our Support and Services page.

Please note that due to postal delays and current volume, the processing of mailed payments may be delayed. If you have mailed in a payment to the university, please continue to monitor your myNortheastern portal for updates.

For additional information about how Northeastern is addressing the COVID-19 outbreak, please visit this site.

CARES Act Report

Higher Education Emergency Relief Fund (HEERF)

January 8, 2021

Northeastern University is providing emergency grants to eligible students from the Higher Education Emergency Relief Fund (HEERF), under the CARES Act, to support our learners who have been adversely impacted by COVID-19 campus disruptions. To promote transparency and comply with Section 18004(e) of the CARES Act, we are providing the following public information:

  1. Northeastern University signed and returned to the Department of Education the Certification and Agreement on April 16, 2020. Northeastern has used or will use no less than 50 percent of the funds received under Section 18004(a)(1) of the CARES Act to provide Emergency Financial Aid Grants to students.
  2. The total amount of funds that Northeastern University received from the Department for Emergency Financial Aid Grants to students is $5,824,407.
  3. The total amount of the Emergency Financial Aid Grants distributed to students under section 18004(a)(1) of the CARES Act is $5,463,618 as of January 8, 2021.
  4. The estimated total number of Northeastern students eligible to participate in programs under Section 484 in Title IV of the Higher Education Act of 1965 and thus eligible to receive Emergency Financial Aid Grants under Section 18004(a)(1) of the CARES Act is 22,099.
  5. A total number of students who have received an Emergency Financial Aid Grant under Section 18004(a)(1) of the CARES Act is 2,094 as of January 8, 2021.
  6. Northeastern determined which students would receive Emergency Financial Aid Grants based upon the CARES Grant application and verification of Title IV aid eligibility. To determine award amounts, the university instituted upper limits for some expense categories as well as an aggregate individual grant limit equivalent to the maximum Pell Grant, as recommended by the Department of Education. The university also considered financial support applicants have or will receive.
  7. On April 24, 2020, all students were notified via email that Northeastern would receive and distribute Emergency Financial Aid Grants under the CARES Act. Students were directed to the FAQ page for further information and a link to the 2019-2020 online application. The 2019-2020 application closed on May 28, 2020. The university continued to review applications and distribute Emergency Financial Aid Grants after the 2019-2020 application closed. In Fall 2020, university offices referred eligible students who disclosed financial hardship due to the national emergency to submit a 2020-2021 application for any remaining HEERF funds.

Additional Reports

CARES Act Report as of May 22, 2020

CARES Act Report as of July 2, 2020

CARES Act Report as of August 14, 2020

CARES Act Report as of September 30, 2020

HEERF Quarterly Budget and Expenditure Report, Institutional Portion

HEERF Institutional Report as of October 27, 2020