Collections Partners

ECSI

ECSI is a third party that provides billing and payment processing services for Northeastern University to assist students in resolving past due account balances.

• Students with past due balances over 90 days will be assigned to ECSI, where they will have the option to create a payment plan or make a one-time payment to bring their account current.
• If your account has been assigned to ECSI, they will notify you directly by phone, text message, email, or letter.
• ECSI is not a collections agency. No additional fees will be applied to your student account, and there will not be a negative impact on your credit score.
• You must contact ECSI to resolve your past due balance.
• Your past due balance must be resolved in full in order to register for future academic terms and prevent advancing into a collections cycle.

For additional information on payment options or to make a payment, contact ECSI.

ECSI Office Hours:
Monday–Friday, 7:30 a.m.–8:00 p.m. ET
844.454.6100

You can make a payment online at www.recoveryselect.com by direct debit from your checking/savings account or by debit card. If you’re logging in for the first time or making a guest payment, your ECSI Account Number may be required to complete the process.

Reliant Capital Solutions

Reliant is a debt collections partner of Northeastern University that works with students to resolve their past due balance. A student account with a past due balance that has not been resolved will be assigned to a collections partner.

• As a collections agency, Reliant adds collections fees to a student’s past due balance, and there may be a negative impact on the student’s credit scores.
• If your account has been transferred to Reliant, they will notify you directly by phone or letter.
• You must contact Reliant to resolve your past due balance.
• Your past due balance must be resolved in full in order to register for future academic terms and prevent advancing into a collections cycle.

If you have questions regarding the charges reflected on your student account, contact Reliant:

reliantcapitalsolutions.com/contact-us/
866.837.5096

Reliant Office Hours
Monday–Thursday, 8 a.m.–7 p.m. ET
Friday, 8 a.m.–5 p.m. ET

Radius Global Solutions

Radius is a debt collections partner of Northeastern University that works with students to resolve their past due balance. A student account with a past due balance that has not been resolved will be assigned to a collections partner.

• As a collections agency, Radius adds collections fees to a student’s past due balance, and there may be a negative impact on the student’s credit scores.
• If your account has been transferred to Radius, they will notify you directly by phone or letter.
• You must contact Radius to resolve your past due balance.
• Your past due balance must be resolved in full in order to register for future academic terms and prevent advancing into a collections cycle.

If you have questions regarding the charges reflected on your student account, contact Radius:

Payment Portal: https://www.evokepay.com/windham/login
855.753.1581
[email protected]