Providing the best experience for our students and families is important to us. The SFS document upload portal allows you to complete the financial aid process and required forms on your own time and through the device of your choosing. The document upload feature allows you to:

• Complete financial aid forms on your phone, tablet, or computer
• Securely upload documents from any device
• E-sign documents—both you and your parent/guardian
• Manage your financial aid tasks online
• Receive automated reminders about outstanding financial aid tasks and next steps

The SFS document upload portal connects directly with the FAFSA and must match your FAFSA information exactly. Please ensure that you are typing in your name as spelled on your FAFSA, as well as date of birth and Social Security Number that match. Your parent will also have to do the same to create their account.

If your FAFSA has not been accepted due to missing information, such as a date of birth or SSN mismatch within the SSA system, or you and your parent did not sign your FAFSA, you must log back into your FAFSA to correct the issue before creating an account within the SFS document upload portal.

As part of the online portal, students who are missing required financial aid documents may receive a text message regarding the outstanding materials. If you provide your phone number when creating your account, you are allowing our office to contact you by text regarding missing documents. However, you will always have the option to opt out of text messaging or update your phone number after your account is created. Please note that all students should continue to check their Northeastern email regularly to ensure that they do not miss  critical information from our office.

For documents that require a parent’s signature, the web form will guide you through the process of providing your parent’s email address so that they can be contacted to create an account. The email will detail the steps needed for the parent to either e-sign the web form or download, print, sign, and then upload the completed document.

Please note that if the student opts into e-sign the document, but the parent would prefer to sign a physical document, the student will need to first sign their document before the parent can complete their process.

If your parent does not wish to e-sign the financial aid document(s), they will be presented with an option to download, print, and sign the form. Please note that if the parent does not wish to establish an electronic signature, the students will not be able to sign the document using an e-signature.

If your parent is not able to print the required document, please reach out to our Office of Financial Aid or call our office at 617.373.3190 between the hours of 8:30 a.m. and 5:00 p.m. Monday through Friday.

You may view the status of your file/document by logging into the SFS document upload portal. Completed financial aid documents are typically reviewed within 7 to 10 business days.

Federal law requires that all students who receive financial aid have their records reviewed at least once a year to ensure that they are making satisfactory academic progress (SAP) towards their degree. This review is typically done once a year and is based on your GPA and completion rate at the end of the previous spring or summer term. We are required to look at all grades and attempted coursework, even if you were approved for an official leave. Students who are not making SAP have the option to appeal and be evaluated to receive conditional federal financial aid. To appeal, students will have to complete the online web form through the SFS document upload portal and provide an academic plan from their academic advisor. Once all the information has been received, it will take 2 to 3 weeks for the appeal to be reviewed.

If you have questions about the requested documents, or how to complete them, please contact our Office of Financial Aid.