Based on the guidance of public health officials and the state government, the Office of Student Financial Services will be temporarily suspending in-person office hours beginning March 18, 2020. We remain committed to supporting you and your family during this time and encourage you to contact our office over the phone or email for assistance.

Information regarding spring semester room and board credit adjustments is available on our website. For additional information about how Northeastern is addressing the COVID-19 outbreak, please visit this site.

Policies & Procedures

Changes in Financial Circumstances

We welcome the opportunity to discuss a substantial change in your family’s status since filing the FAFSA and CSS Profile. Such circumstances include separation/divorce, loss of income, high medical and/or dental expenses (not covered by insurance), or a catastrophic expense.

The majority of financial assistance is based upon financial need. The FAFSA (and CSS Profile for freshman undergraduate students) form collects data primarily on your financial resources for the previous year. We recognize that a family’s income is not always consistent from one year to the next, and that circumstances beyond a family’s control may inhibit a family’s ability to contribute to educational expenses.

Reporting Changes in Financial Circumstances

If you or your family experience a significant financial change (such as those listed above), you must submit a Change in Circumstances Form and documentation of the situation. This documentation should be addressed to your financial aid counselor.

Review Process

Student Financial Services will review the submitted documentation and make a determination if there can be a recalculation of your original EFC (Estimated Family Contribution). If there is a recalculation that results in a decrease in your EFC, additional aid will be considered for you based on a funds available basis.